Privacy Policy

Personal Information

When you use LoyalPro, we may collect:

• Name, email address, and phone number
• Company information and business details
• Payment and billing information
• Customer loyalty program data

Usage Information

We automatically collect:

• Log data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar technologies

We use your information to:

• Provide and improve our loyalty platform services
• Process payments and manage subscriptions
• Send important updates and notifications
• Provide customer support and technical assistance
• Analyze usage patterns and optimize our platform
• Comply with legal obligations and prevent fraud

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors (Paystack, Stripe), email services, and analytics providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

We implement industry-standard security measures:

• Encryption of data in transit and at rest
• Multi-tenant data isolation
• Regular security audits and monitoring
• Access controls and authentication
• Secure data centers and infrastructure

You have the right to:

• Access and review your personal information
• Correct or update inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Restrict processing of your information

To exercise these rights, contact us at privacy@loyalpro.ng

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

LoyalPro is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of LoyalPro after such changes constitutes acceptance of the updated policy.

If you have questions about this privacy policy or our data practices, please contact us: